Choosing the Right Carpet Cleaning Company
Choosing a Professional Carpet Cleaner
How do you, as a customer, tell a good carpet cleaner from the bad ones?
Start with Friends and Family
Checking with your neighbors, friends, and family, is a great way to get started. It’s all about satisfaction. Coast Carpet Cleaning takes pride in the fact that 80% of our customers were from referrals.
Ask for Referrals
Most companies will be glad to give referrals of people they have worked for in the last several weeks. We at Coast Carpet Cleaning offer a referral program. If you refer a friend or family member to us, we will send you a coin worth $10.00 off on your next cleaning, as soon as their work is completed.
Is it Promises or Satisfaction Guaranteed
Beware of any firm that makes excessive promises and gives a firm price over the phone. Remember, phone estimates are just that…estimates. Beware of prices or specials that seem too good to be true – they probably are. Know that the consumer gets what he or she pays for. Qualifying stains in advance is important. This let’s you the customer know what to expect.
At Coast Carpet Cleaning, we believe that knowledge is strength. If we can help educate our customers about health conditions within their homes as well as appearance, then we are able to serve you completely through meeting your individual needs.
Healthy Home Evaluation
Most professional carpet cleaners prefer to see your carpet before they clean so they can answer specific questions or give exact prices. Whenever possible, get an in-home evaluation. Ask questions about the cleaning methods to be used, what is included, and what results you should expect. Ask if the technicians are IICRC certified, and ask if they conform to IICRC Standard S001; Standard Reference Guide for Professional on- location cleaning of Installed Textile Floor Covering Materials. Coast Carpet Cleaning is a certified company with certified technicians. We know the standards set in our industry for maintaining your carpet and upholstery.
Lake Forest, CA 92630
Phone: (949) 716-1222