Beautiful job. Your team was great! Even offered to help with my dead car battery. Above and beyond.

— Kathleen

Had our carpets cleaned last week by this excellent company. The two young men who came to our home (Zach & Micah) were on-time, neatly groomed (and wearing masks during Covid-19), and well spoken. They were knowledgeable & personable professionals who showed both care and pride in their work. After a recent extremely disappointing carpet-cleaning experience with another company, this was a welcome relief! Our carpets look so refreshed! We will definitely be using them again!

How did you hear about Coast Carpet Cleaning? = Angie\\\’s List
What was the purpose of your cleaning? = Appearance
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we =

How did you hear about Coast Carpet Cleaning? = Returning Customer
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 1
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = Zack and Keynon were polite, helpful, knowledgeable, professional. A big thank you to both of them!

How did you hear about Coast Carpet Cleaning? = Yelp
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 4
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = yes
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = Zach and Keyvon were exceptional! They were thorough, efficient, skilled and were very informative and nice to talk with. They are an asset to the company and the made the overall experience perfect.

How did you hear about Coast Carpet Cleaning? = Reminder Card
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 0
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 1
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = All good!

How did you hear about Coast Carpet Cleaning? = Friend
What was the purpose of your cleaning? = Appearance
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 0
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we =

How did you hear about Coast Carpet Cleaning? = Returning Customer
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Likely
Would you like to be on our e-mail list for specials, offers, updates? = 1
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = I have been a returning customer for years, I have the same technicians who are very courteous, thorough and pay attention to detail. Thank you again for your service.

How did you hear about Coast Carpet Cleaning? = Friend
What was the purpose of your cleaning? = Appearance
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 1
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = Zack and Micah did an excellent job cleaning our carpet. They were very nice friendly, knowledgeable, and willing to answer questions. They told me exactly what they would do and what the results would be. I was vey impressed with them and their work.

first_name = Denee
last_name = Bauer
primary_address_street = 23512 Coso
primary_address_city = Mission Viejo
primary_address_state = CA
primary_address_postalcode = 92692
How did you hear about Coast Carpet Cleaning? = Real Estate Agent
What was the purpose of your cleaning? = Appearance
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 0
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we =

How did you hear about Coast Carpet Cleaning? = Friend
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = 0
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 4
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 0
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = A job that started and completed on time and at the original cost!

How did you hear about Coast Carpet Cleaning? = Existing Customer
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 1
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = COURTEOUS – INFORMATIVE Carpeting looked like new. Will continue using and referring to others.

How did you hear about Coast Carpet Cleaning? = Yelp
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 0
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = This was a redo…DJ the owner called me personally to schedule the redo. I really appreciated that, the technicians Keyvon and Zack were great. They took care of the spots that returned and were very courteous.

How did you hear about Coast Carpet Cleaning? = Returning Customer
What was the purpose of your cleaning? = Appearance
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 0
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = Micah is always so kind and helpful! He and his partner did a great job! Zach, who\’s also done our carpets in the past, is also very professional and knowledgeable! Great company!

How did you hear about Coast Carpet Cleaning? = Internet
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = On Time
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 5
Would you recommend Coast Carpet Cleaning to others? = Definitely
Would you like to be on our e-mail list for specials, offers, updates? = 1
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = Both technicians (not 100% sure of the names but I think it was Zack and Keyvon), were very polite and professional. They really put in every effort to do a good job.

How did you hear about Coast Carpet Cleaning? = Yelp
What was the purpose of your cleaning? = Both
Was the person who scheduled your cleaning polite and courteous? (1-poor to 5-excellent) = 5
Did our staff inform you of all the services provided by Coast Carpet Cleaning? = 1
Did our technicians arrive at scheduled time of cleaning? = 30 mins late
Was the appearance of our technicians clean and professional? (1-poor to 5-excellent) = 5
How pleased were you with your overall experience with Coast Carpet Cleaning? (1-poor to 5-excellent) = 4
Would you recommend Coast Carpet Cleaning to others? = Likely
Would you like to be on our e-mail list for specials, offers, updates? = 0
We sincerely appreciate any written comments you have about our performance, including the names of staff members who we = The technician did call to say they were running late. At first appearances, the carpet looked clean. But a couple of days later I did see some return spots. I will call back to request a reclean. I also had some area rugs done at the same time, and again, they appeared clean to begin with, but spots have returned. I believe they need to also be redone.